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SoCalGas Urgent Community Update
On March 12, 2020 Southern California Gas Co. (SoCalGas) announced a suspension of service disconnections to any customers who are having a hard time paying their bill. This policy will remain in effect until further notice. Customers are encouraged to call 1-877-238-0092 to speak with a representative about their bill. SoCalGas customer service is available 24-hours a day, 7 days a week.
“We understand that our customers may be worried about paying their upcoming natural gas bill at this time,” said Paul Goldstein, vice president of customer services at SoCalGas. “We want to help ease their concerns and continue to provide the reliable natural gas service they depend on to heat their homes and hot water and cook their food.”
The health, safety and wellness of our employees and the customers we serve is foundational to our company. SoCalGas continues to closely monitor the COVID-19 situation with local, state and federal health agencies, as well as monitoring and implementing guidance from the Centers for Disease Control and Prevention.