Southern California Gas
Southern California Gas Co. (SoCalGas) has launched a campaign titled, “SoCalGas CAREs” for customers whose income may have recently changed due to COVID-19 or other reasons.
The campaign aims to let customers know of their eligibility to qualify for SoCalGas’ assistance program, California Alternate Rates for Energy or CARE, saving them 20 percent on their monthly natural gas bills. The CARE program aids people in paying their utility bills by providing a 20 percent discount on monthly natural gas bills.
Customers who have become recently unemployed or who are currently facing financial hardship due to the coronavirus pandemic or for other reasons are encouraged to visit socalgas.com/care, complete the quick online application and find out instantly if they qualify. The CARE online application is available in English, Spanish, Chinese, Korean and Vietnamese.
As a reminder, service disconnections have been suspended until further notice. This means no customer will have their natural gas turned off due to non-payment. SoCalGas has also temporarily waived late fees for small business customers. As a reminder, SoCalGas never charges late fees for residential customers.
San Bernardino County School News
San Bernardino County public schools are committed to the well-being and safety of the students, staff and communities we serve. The impact of the COVID-19 pandemic changes daily and we continue to work collaboratively with our public health and community partners to develop options for students that will protect their health and promote educational opportunities. Numerous school districts across our state and nation are making the decision to close schools out of concern for their students and staff and to stop the spread of the novel coronavirus (COVID-19). I support our San Bernardino County school districts who have made the difficult decision to close schools in response to the national health emergency caused by the coronavirus pandemic.
Burrtec Waste Covid 19 Press Release
“As a community partner in the region, we will maintain trash and recycling collection every day,” said Cole Burr, the company’s President and CEO.
As an essential public service that remains operational, the company has taken steps to protect employees and customers from COVID-19 and is following guidelines from the Centers for Disease Control and Prevention to minimize potential transmission.
Customers are encouraged to use alternatives to in-person bill payments by using Burrtec office drop boxes, U.S. mail, or going online at burrtec.com. Customer service representatives remain available by phone to answer questions and address concerns.
“Waste collection is an essential service, especially during these difficult times when people don’t need one more thing to worry about,” Burr said. “Our company’s mission is ‘We’ll take care of it,’ and that hasn’t changed with the current situation.”
Burrtec is continuing to work with communities it serves throughout Riverside, San Bernardino, Los Angeles and Imperial counties, to provide residential and commercial recycling and solid waste services.
Southern California Edison
SCE is suspending service disconnections for nonpayment and waiving late fees for residential and business customers impacted by COVID-19. We also encourage customers who are having trouble paying their bills to contact the SCE Customer Contact Center to discuss payment extensions or arrangements. For more information, visit sce.com/billhelp or call 1-800-950-2356.